Our Quality Assurance System (QAS) is truly effective and aimed at total customer satisfaction.
Our QAS, certified by TUV RHEINLAND, complies with the latest EN ISO 9001:2015 standard and is based on the following principles:
A) Careful production planning designed to meet agreed delivery schedules.
B) Development of a production process workflow and a control process for every single part, in order to guarantee steady production quality.
C) Full time in-line inspection and systematic final inspection of all manufactured parts, in order to achieve zero customer complaints each year, a demanding target that we are proud to have regularly achieved.
D) A quality control team which is at least as numerous as the lathe workforce.
E) A quality control department with all the necessary and regularly calibrated inspection equipment.
QUALITY POLICY
Quality is the key element of our company and is fully embedded in our purpose and values.
Therefore, our Quality Policy is based upon our commitment to consistently deliver products just in time and according to customer specifications.
In order to achieve this commitment, we are engaged on the following principles:
- Strengthening of mutual trust with our business partners.
- Fostering a quality mind-set with the objective of manufacturing and providing products with zero defects.
- Complying with relevant laws and regulations as well as internal requirements.
- Encouraging participation and promotion of quality responsibilities amongst all employees, in order to improve our activity and the effectiveness of our Quality System.